Refund policy

Return & Refund Policy
RETURN & REFUND POLICY

Thank you for shopping with us!

All of our products are made to order. Each item is specially produced after an order is placed.

CANCELLATIONS

Once an order has been placed, it cannot be canceled or changed. Please carefully review your order details before completing your purchase.

RETURNS AND REFUNDS

Because our products are made to order, we generally do not accept returns or exchanges for:

• Incorrect size selected by the customer
• Incorrect color selected by the customer
• Change of mind
• Personal preference

Please carefully review the size chart, color, and product details before placing your order.

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged, defective, or has a printing or manufacturing error, please contact us within 30 days of delivery.

We will review the issue and, when appropriate, provide a replacement or refund in accordance with Printify's policies and procedures.

Please provide:

• Your order number
• A description of the issue
• Clear photos showing the damaged or defective item

WRONG ITEM RECEIVED

If you receive an item that is different from what you ordered, please contact us within 30 days of delivery.

After reviewing the issue, we will arrange a replacement or refund when appropriate.

RETURN SHIPPING

If a return is approved due to a customer-related reason, the customer is responsible for the return shipping costs.

However, if the return or replacement is due to a defective, damaged, or incorrectly fulfilled item, we will provide further instructions regarding shipping.

CONTACT US

If you have any questions about your order or this Return & Refund Policy, please contact us through our store's contact page.